- By ranchguitar
- |
- Ukulele, Uncategorized
- |
- 2 Comments
- |
We are aware that the Novel Coronavirus and related actions are impacting millions of individuals around the world.
In light of the evolving COVID-19 crisis, Amazon is prioritizing the supply of key medical supplies to hospitals and government organizations. So if you have placed Ranch orders on our Amazon sites (in the United States, Canada, United Kingdom, Germany, France, Italy, Spain, and our official website.) and, If you have any questions about your order’s tracking details,
You can contact Amazon.com Customer Service through the Contact Us link found on any Amazon.com Help page:
Or, here are our customer service phone numbers:
— U.S. and Canada: 1-888-280-4331
— International: 1-206-922-0880
They are available 24 hours a day, 7 days a week.
or you can contact us for more customer service!
In the meanwhile, Ranch does its best to keep the safety of the inventory so that more and more Ranch’s fans can have the very right ukulele to spend the time.
Take care of yourself and your family!
Kindest regards,
Yours Ranch Team
Comments (2)
Where do you ship from?
Aloha Hayley,
Thank you for choosing Ranch! ^_^
All of our products are fulfilled by Amazon before the COVID – 19.
Now we add a new shipping from our CA warehouse via FedEx.
The differece between Amazon fulfillment and our CA fulfillment:
Due to Amazon’s priority shipping policy. Amazon may take several days for order Pending. The Pending days can be 3-7 business days. As a result, many customers lose their patience while waiting for the unkonw shipping day . But once it shipped, it will choose the nearest State Amazon warehouse to send the item to customers.
The advantage of CA warehouse shipping is that you can know the every detail of daily tracking status. The disadvantage is that it ships from CA. Therefore, some States/countries / regions which far from CA will take some several days to deliver.
Now most of our official website orders are fulfilled by CA warehouse via FedEx.
Hope it helps.
Have a good time!
Cheer up,
Yours Ranch